View Our Frequently Asked Questions

What Is Your Refund Policy?

Unfortunately, at this time we do not offer refunds. We do however offer exchanges!

Can I Do An Exchange?

We have a 14 day exchange policy. Items must be unworn/unwashed to be eligible for an exchange. You may exchange your items by shipping them back to Shop Berry Posh. The customer is responsible for the cost of shipping back to us. We do not offer refunds but will issue store credit. 



34422 N. Scottsdale Rd. Ste. 130
Scottsdale, AZ 85266

Upon approval of your exchange, you will receive online store credit. You will be notified by email how to access your online store credit.

If you have questions about your exchange or this policy, please contact us at

What If My Order Comes Damaged?

If your order comes damaged, please email us at at with DAMAGED in the subject line.

Can I Buy A Gift card?

Yes! We currently offer e-gift cards at this time! Please click HERE to purchase a gift card for Shop Berry Posh!

Do You Offer Free Shipping?

Yes! We currently are offering FREE SHIPPING on orders of $75.00 or more!

I've Already Submitted My Order, But I Need To Make A Change! What Do I Do?

No worries! If you need to make a change to your order, please contact us within 24 hours at with the subject line ORDER CHANGE.

Can I Cancel My Order?

If for any reason you need to cancel your order, please contact us within 24 hours at with the subject line ORDER CANCEL.

Can I Sign Up To Be A Berry Posh Ambassador?

We are currently in the process of establishing our Shop Berry Posh Ambassador Program! Check back for more information and a link to the application!